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Electronic Visit Verification (EVV) Training Materials

Electronic Visit Verification (EVV) is an electronic system used by caregivers to clock in and out. It electronically documents the precise time a service delivery visit begins and ends. The state of Arizona and Consumer Direct Care Network Arizona have selected Sandata as the EVV vendor.

Caregivers must submit time through an approved EVV option. To learn more about EVV, please review the following training materials.

Consumer Direct Care Network Arizona Training Videos

The videos below provide EVV training and instructions to download the Sandata Mobile Connect app.

Sandata Training Videos

Click the buttons below to learn how to use the Sandata Mobile Connect app (SMC) and Telephonic Visit Verification (TVV).

SMC Logging In for the First Time SMC Face and Fingerprint Login Features SMC Starting a Visit SMC Starting an Unknown Visit SMC Starting a Visit From a Schedule SMC Completing a Visit with Tasks SMC Completing a Visit w/ Tasks & Client Verification SMC Completing an Unknown Visit SMC Switching Services TVV Multi Language Call In TVV Multi Language Call Out Contact Us

Sandata Training Guides and Resources

Click the buttons below to review the Sandata Mobile Connect app (SMC) reference guide, Telephonic Visit Verification (TVV) guides, and the task and service lists associated with the TVV system.

SMC Reference Guide - English

Agency Based - TVV Reference Guide - English Agency Based - TVV Reference Guide - Spanish Agency Based - Task List - English Agency Based - Task List - Spanish Agency Based - Service List - English Agency Based - Service List - Spanish F/EA - TVV Basic Instructions F/EA - TVV Group Visit Instructions F/EA - Task List F/EA - Service List

Frequently Asked Questions

Consumer Direct Care Network Arizona EVV FAQ AHCCCS EVV FAQ

To learn more about EVV please visit the AHCCCS EVV web page.